Returns & Exchanges

At Smeg Appliance Parts, we want to ensure your repairs are successful by offering a straightforward 30-day return policy for all unused and uninstalled genuine components. If your part is not the right fit, we are here to help you find the correct replacement quickly.

Return Process

• 1.
  Verify Part Condition

  Ensure the part is in its original, uninstalled condition and remains in the authentic Smeg packaging with all labels intact.

• 2.
  Request an RMA

  Contact our support team with your order number and model number to receive a Return Merchandise Authorization (RMA) number and shipping instructions.

• 3.
  Secure Packaging

  Place the item in a sturdy shipping box to prevent damage during transit, clearly marking the RMA number on the outside of the package.

• 4.
  Refund Processing

  Once our technicians inspect the returned part, your refund will be processed to your original payment method within 5-7 business days.